Privacy Policy

Proactive Global Network ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, when you use our website and services (the "Platform").

1. Information We Collect

a) Information you provide

• Name, email address, mobile number, and college/organisation (at registration or enrollment).
• Payment-related details such as billing name and transaction reference (card/UPI/bank details are collected and processed directly by our payment partner, Razorpay — we do not store them).
• Content you submit, such as assignment uploads, course reviews, messages to instructors, or contact-form enquiries.

b) Information collected automatically

• Device and log data such as IP address, browser type, and pages visited, used for security and analytics.
• Course progress data (lessons completed, quiz scores, watch time) to track your learning and issue certificates.

2. How We Use Your Information

• To create and manage your account and deliver purchased courses, internships, and certificates.
• To process payments and send transaction receipts.
• To send service-related communications (enrollment confirmations, class reminders, certificate issuance).
• To respond to support requests submitted via our contact form.
• To improve the Platform, prevent fraud, and comply with legal obligations.
• With your consent, to send promotional updates about new courses or offers (you may opt out at any time).

3. Payment Information

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not collect or store your full card number, CVV, or net-banking credentials on our servers — these are handled directly and securely by Razorpay.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors (Razorpay) solely to complete transactions.
• Service providers who help us operate the Platform (e.g. hosting, email delivery, analytics), under confidentiality obligations.
• Law enforcement or regulators, where required by law.

5. Data Retention

We retain your account and course data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or dispute-resolution requirements.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect site functionality.

7. Data Security

We use industry-standard technical and organisational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may access, update, or request deletion of your personal information by logging into your account or by contacting us using the details below. You may also opt out of marketing communications at any time.

9. Children's Privacy

The Platform is not directed at children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Platform after an update constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or requests, please contact:
Email: admin@pgnofficial.com
Phone: +91 9148186536
Address: RS NO.-103/D, PLOT NO. 4 MASHYAL LAYOUT, VIDYAGIRI, BAGALKOT