Shipping & Delivery Policy

Proactive Global Network is a fully digital learning platform. We do not ship any physical products. This page explains how access to our digital products is delivered after purchase.

1. Nature of Delivery

All products sold on Proactive Global Network — courses, internships, live class seats, subscription plans, and certificates — are delivered electronically. There is no physical shipping involved and no shipping charges apply to any order.

2. Delivery Timeline

• Courses & subscription plans: Access is granted instantly to your Proactive Global Network account immediately after payment is confirmed by Razorpay, typically within a few seconds and no later than 30 minutes in case of a delayed payment confirmation.
• Internship programs: A confirmation email is sent immediately after payment, and batch/onboarding details are shared before the internship start date listed on the internship page.
• Live classes: The join link and schedule are made available in your dashboard as soon as enrollment is confirmed, and a reminder is sent ahead of each session.
• Certificates: Issued electronically to your dashboard (and available for download/verification) once the applicable completion criteria for that course or internship are met.

3. Delivery Method

All content is accessed directly through your Proactive Global Network account on our website — there is nothing to download or install, and nothing is shipped by post or courier.

4. Non-Delivery / Access Issues

If a payment was successful but you are unable to access your purchased course, internship, or certificate within 30 minutes, please contact our support team with your registered email and payment reference so we can resolve it promptly:

Email: admin@pgnofficial.com
Phone: +91 9148186536
Or use our Contact page.

5. Related Policies

For information on cancellations and refunds, see our Refund & Cancellation Policy. For how we handle your data, see our Privacy Policy.